Returns Policy

Our ministry materials are backed by a guarantee of 100% satisfaction. We will gladly refund the purchase price, not including shipping costs, of the product in question according to the following paragraphs.

If for any reason you are not satisfied with one of our books, CD or DVD, including cases of defect, damage or our error in shipment, then package the item carefully, without marking on, clipping, taping or stapling anything to it. THE PACKING SLIP MUST BE ENCLOSED for correct return processing. Please include the return reason. Or you can simply state that your refund policy is that you will gladly refund the purchase price, not including shipping costs, within 30 days of the receipt of the product back the credit card used.

 If you are dissatisfied with the resource you purchased, Walk in the Word will refund the price of the resource, but not the shipping fees.  Depending on the size of your order, you may be requested to return the product at your expense.

If you received a defective resource, Walk in the Word will refund the price of the resource, including shipping fees or we can replace your resource at no cost to you.

Downloads are not eligible for any refund.  The link in the download email is only valid for a week from the day you receive it.  Walk in the Word will resend any previously purchased download within 45 days of the originally purchased download.

For questions regarding a specific return, please email [email protected] or call us toll free 1-888-581-9673.